Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If you're not happy with your MyAthanClock, you can return it for a full refund within 30 days of delivery. Please note that customers outside the United States and Canada are responsible for return shipping costs.

To be eligible for a return, your item must be in the same condition that you received it — unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@myathanclock.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always reach us with any return questions at info@myathanclock.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

The following items cannot be returned:

• Gift cards
• Items marked as Final Sale
• Open-box and refurbished units (sold as final sale)
• Any product that has been used or damaged after delivery (beyond normal inspection)

Sale items are also non-returnable.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, place a separate order for the new item.

Refunds

We'll notify you once we've received and inspected your return, and let you know whether the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it can take some additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we've approved your return, please contact us at info@myathanclock.com.